Five-Star Works for Those Who Matter Most—Patients
Article summary Transparency is reshaping healthcare and empowering consumers in ways many did not think possible just a decade ago. In the dialysis industry, we…
Continue Reading »
CAHPS: Understanding How Patients Perceive Their Care Experience
Calling a patient a customer can be off-putting for many of us. A patient seeks treatment from a physician for a medical condition and the…
Continue Reading »
Kidney Patient-Centered Quality of Care, Part IV: Future Approaches to Delivering Care
Every day, as the leaders in care delivery for this vulnerable population, we should get up and think about what more we can do to…
Continue Reading »
Kidney Patient-Centered Quality of Care, Part III: Key Participants Who Contribute to Quality Program Success
Whether operating a single dialysis facility or a large multi-facility organization, successful deployment of quality programs requires the full participation and support of patients, the…
Continue Reading »
Kidney Patient-Centered Quality of Care, Part II: A Quality Framework for ESRD Patients
There is an urgent need to move beyond biochemical and surrogate outcomes to focus more on patient-centric care. Care coordination that incorporates nephrologist leadership as…
Continue Reading »
Kidney Patient-Centered Quality of Care, Part I: The Healthcare Quality Environment
Series Introduction To understand how we think about quality in the delivery of end stage renal disease (ESRD) care and how we successfully implement programs…
Continue Reading »
The Importance of Education for Patients with Chronic Kidney Disease
To say that I was not an early adopter of the Kidney Smart® patient education program is an understatement. When the program was first introduced…
Continue Reading »
Shaping the Future of Healthcare
Welcome to DaVita Medical Insights: a blog platform that gives clinical thought leaders the opportunity to share their knowledge and engage in a collaborative online…
Continue Reading »
Recent Comments