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Podcast: Nursing Shortage

Posted June 13, 2019 in Podcasts, Practice Management by Amanda “Mandy” Hale, DNP, MSN, MBA, RN, CNN, Christy Diehl, MBA.

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Currently, the United States is on a trajectory to experience a very significant nursing shortage, perhaps the worst the country has ever seen. Listen to this podcast, in which Christy Diehl interviews Mandy Hale, RN, vice president of nursing at DaVita, on the nursing shortage in nephrology. They discuss ways the shortage can affect patients and care teams, as well as cover strategies to address this concern.

Amanda “Mandy” Hale, DNP, MSN, MBA, RN, CNN

Amanda “Mandy” Hale, DNP, MSN, MBA, RN, CNN

Mandy Hale, DNP, MSN, RN, chief nursing officer for DaVita, leads the nursing strategy at DaVita Kidney Care. She started with DaVita in 2001 as a patient care technician while completing nursing school, and after graduation, served as clinical coordinator, then facility administrator and then regional operations director. These responsibilities included all modalities and both chronic and acute dialysis. She has served as chairwoman of the Nurses & Technician Council for the National Kidney Foundation of Illinois and is currently on the board of directors. Mandy has delivered multiple clinical and operational presentations to groups in the kidney care industry. Mandy holds an associate’s in nursing degree from Kishwaukee College in Malta, Illinois, and a bachelor of science in nursing and a master of science in nursing degree from Lewis University in Romeoville, Illinois. Additionally, she earned her MBA from Lewis University. She obtained her doctorate of nursing practice degree from Bradley University in Peoria, Illinois and currently serves and adjunct faculty for the University.

Christy Diehl, MBA

Christy Diehl, MBA

Christy Diehl started at DaVita in 2011 and has held a variety in roles in operations, strategy, program management and technology development. As the senior director of the strategic programs team in People Services, she currently leads a team responsible for overseeing a portfolio of strategic initiatives focused on improving the overall experience, development, growth and retention of patient care technicians and nurses at DaVita. She has deep expertise in strategic decision making and planning, deploying and managing large scale operational improvements and projects. She holds a Bachelor of Science in Engineering from the University of Colorado and an MBA from UCLA Anderson School of Management. She has worked in a variety of industries including healthcare, technology and aerospace and defense.

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